Skip to content

Instructions gone?

Simply download the instructions again in PDF format!

  • User Manual (DE)

    Download HERE

  • User Manual (EN)

    Download HERE

  • User Manual (IT)

    Download HERE

  • Instructions for Use (ES)

    Download HERE

FAQ

Do you have questions? We have answers!

FAQ - Grill Control Device

Why can I only pair Grill Control via Bluetooth and not via WiFi?

This is due to the strict regulations for the operation of gas grills: for example, they must not be operated unattended. We cannot and may not circumvent these regulations with Grill Control, and therefore do not offer WiFi coupling of the Grill Control devices.

Do I need a smartphone to use Grill Control?

Grill Control is controlled via an app that accesses the device from the smartphone via Bluetooth connection.

It is not possible to use the Grill Control Device without a smartphone and without the Grill Control App.

Which grill models is my Grill Control Device compatible with?

There are currently grill control devices for the manufacturers Broil King, Napoleon and Weber.

Supported models at Broil King:
Baron, Imperial, Regal, Signet, Sovereign and the Built-In series

Supported models at Napoleon:
Phantom, Prestige, Prestige Pro, Rogue

Supported models at Weber:
Genesis II, Spirit II

Supported models at Grillfürst:
G-series, S-series

Supported models at Rösle:
Videro series

How do I turn the device on and off?

You switch on the device by pressing the control button for about 3
seconds until the control button starts flashing.

To turn off the device, you also have to hold down the control button for about 3 seconds.

The device is not responding. What can I do?

Charge the battery fully and then hold down the control button for about 3 seconds.

How do I reset my device?

Turn off your device by holding down the control button for about 3 seconds. Once the device is turned off, press the control button again for about 10 seconds. This will reset the device to factory settings. This will remove all active Bluetooth connections to the device. Your data stored in the app will remain unaffected.
Resetting the device may be necessary before it can be paired with a new smartphone.

The device does not pair with my smartphone.

Reset the Bluetooth database in the app under "Settings".

How long does the battery take to charge?

The battery charging time is approximately 3 hours. We recommend that you turn off the Grill Control Device after each use, remove it from the grill and fully charge it again.

The device can be charged using standard USB chargers. We recommend the commercially available Grill Control USB power supply. The charging cable provided must be used to charge the device. Other cables, even similar ones, can damage the device.

Can I also charge the device with a conventional USB power supply?

The device can be charged with standard USB chargers. We recommend the commercially available Grill Control 4-way USB power supply.

The charging cable provided must be used to charge the device. Other cables, even similar ones, may damage the device.

Can I use my Grill Control Device with a grill from another manufacturer?

Basically, you can only use your Grill Control Device with the models of a manufacturer that are specified on your device packaging. Within these models, you can use your device on all grills without any problems.

If that's not enough for you, you can use an adapter kit for a grill from another manufacturer. Check beforehand whether your grill model is compatible with Grill Control.
How to replace your adapter kit is described in the user manual in section 4.7 "Changing the adapter kit".

I can't find my Grill Control instruction manual anymore!

Does the device need to be serviced?

The Grill Control Device and accessories do not require regular maintenance when used as intended.

How do I clean my Grill Control Device?

Cleaning with a damp cloth and, if necessary, a little mild detergent is sufficient.

Never clean under running water and under no circumstances put in the dishwasher!

Are there any other accessories?

In addition to the Grill Control Device, the Grill Control Starter Kit includes the grill thermometer, which measures the cooking chamber temperature, as well as a charging cable for the device and the magnetic adapter for a secure hold.

Optional accessories include companion devices that can be used to control additional burners in parallel, a probe thermometer for measuring the core temperature of your grilled food, a USB multi-charger for charging your devices, and adapter kits to adapt your device to other grill models.

The grill control device on my Weber grill is shaking!

Please note the following steps:

  1. Turn the grill to the lowest setting.
  2. Find the zero mark on the crown of the device and align it exactly with the ZERO position of the grill control
  3. Now press the device onto the handle until it clicks into place and sits firmly on the handle.

Now you can start the grilling process as usual.

Why can't I charge Grill Control while it's in use?

Grills are often outdoors and far from the nearest power outlet. Since there is a risk of tripping over extension cables, short circuits due to unexpected moisture, and more when charging, we have decided to eliminate this risk. When the battery is fully charged, your Grill Control Device has an operating time of 20 hours or more. This should allow you to relax even when grilling for long periods of time.

FAQ - Grill Control App

Do I need the Grill Control app to use the device?

Grill Control is controlled via an app that accesses the device from the smartphone via Bluetooth connection.

It is not possible to use the Grill Control Device without a smartphone and without the Grill Control App.

Where can I download the app?

You can find the app for free in the Apple App Store and the Google Play Store.

What are presets?

Your Grill Control app comes with a number of presets. These are a sequence of temperature and time intervals that are optimal for your recipe - for example, you may want to cook your roast beef first for a longer time at a low temperature, then finish it off for a short time at a high temperature.

We have preset a selection of popular dishes. You can adapt and modify these presets to suit your taste at any time. You can also create your own presets for your favorite dishes and personalize them with a photo and your own name.

The presets can be created based on the cooking chamber temperature as well as for desired core temperatures

Can I save my own presets?

We have preset a selection of popular dishes. You can adapt and modify these presets to suit your taste at any time. You can also create your own presets for your favorite dishes and personalize them with a photo and your own name.

The presets can be created based on the cooking chamber temperature as well as for desired core temperatures.

Can I use the app with any smartphone?

For Apple products, at least iOS 12.0 or newer is required, for Android, version 6.0 or higher is required.

The smartphone must also support Bluetooth Low Energy ( at least Bluetooth version 4.2 ).

Android devices without Google Play Store and Google Play Services are currently not compatible.

FAQ - Grilling with Grill Control

Is there a timer function that starts the grill automatically?

The timer function involves one or more temperature intervals that are switched one after the other for an adjustable time. However, this does not include switching on the grill.

Do I need a power outlet near my grill?

The Grill Control Device is battery-operated; the battery lasts for about 20 hours. The optional accessories do not require a battery or a power connection. This means you can grill wherever you want and don't have to worry about a power connection.

Do I need to permanently attach anything to my grill?

The Grill Control Device adheres to the grill with the help of a strong permanent magnet and should be removed after use.

For a secure hold and optimal operation of the device on your grill, we recommend using the magnetic adapter included in the delivery, even if the cover of your grill itself is magnetic. Please note that the magnetic adapters have a strong adhesive surface. These are difficult to remove from the gas grill.

Can I leave the device on the grill?

Please never expose the device to rain or prolonged sunlight.

How long is the battery life?

When fully charged, the battery provides an operating time of over 20 hours.

Can I use the device in extreme temperatures (e.g. in winter)?

The ambient temperature during operation should be between -8°C and 45°C. So nothing stands in the way of winter grilling at temperatures no colder than -8°C.

Can I leave the grill while it is grilling?

The grill with the Grill Control Device attached must not be operated unattended. Grill Control assists the user in reaching a desired temperature and maintaining a temperature, but does not fully control the grill.

The gas grill must still be switched on and off manually by the user.

What happens if the gas bottle runs out while grilling?

If the gas or even just the flame goes out while you are grilling, the Grill Control app will inform you via push message about an unusual drop in temperature in the grill!

Can I use the Grill Control Device in the rain?

The device is splash-proof but not waterproof. Do not use it in the rain, do not hold it under water and store it in a place protected from rain and weather.

How do I attach the temperature sensor to my BroilKing grill?

The grill hood on BroilKing grills is usually made of cast iron and is therefore not magnetic. The temperature sensor can be attached to the warming rack. Alternatively, the sensor can also be easily attached to the wing nut of the built-in lid thermometer.

Do you have a problem and want to contact support?

Write to us about what it is about and we will get back to you immediately!

Error
Error Message required.